You describe what you need and we set it up within 24 hours. No need for you to buy or install any equipment, understand complex phone systems, or record greetings; we do it all for you. We manage the automated phone system at a central location, calls simply route through our system and out to the destination you want. Our automated phone system would typically provide the following features:
play a greeting and options to the caller
let them select an option
route the call to a landline or mobile
voicemail if you can't answer the call (with email alert)
Different call handling or voicemail out of hours.
We pride ourselves on simple, clear, and competitive pricing, with no hidden charges:
One off set up = £25 (includes a UK 01 or 02 telephone number)
Subscription = £20 per month
Calls routed to UK landline = 2 pence per minute
Calls routed to UK mobile = 12 pence per minute
Calls to voicemail = Free
All prices are subject to VAT
If you just need a London or any other area code number without the automated answering please visit our
London Phone Number page.
The set up fee includes configuring the automated phone system for up to 5 "extensions" and recording the main greeting. Also included is voicemail to email on each extension. Greetings are recorded for each voice mailbox. Users can record their own greetings if preferred. A simple time of day feature can be added, for instance put all calls to a general voicemail out of office hours.
Voicemail messages are stored electronically and emailed to the user as a WAV file attachment. Users can also call into the system to listen to messages.
A web interface can be included if required. This can be used for the customer to make their own changes. A good example is a customer who has different engineers on call and he changes the settings so out of hours calls go to the right engineer.
More complicated systems can be implemented. These may include a second level of greeting and options, pre-announcements before connection, ringing more than one phone simultaneously, adding a conference call facility, etc, etc. We would need to understand your requirements to provide a specific quote, but typically the set up may go up to £50 and the monthly subscription may go up to £30 or £40 per month depending on complexity.
We will provide a new 01 or 02 telephone number for your automated phone system. You can either publish this number or, if you already have an established number, divert your existing number to the system.
As an example, one of our customers had a main number for their office and five people with their own direct lines. The main number was diverted to our automated phone system. The caller heard a greeting giving them the choice of who to speak to, and on pressing the option the call is routed to that person.
You don't have to all be in one office. The automated phone system can route calls to any phone number, including mobiles and overseas.
Click Here to order your automated phone system now or give us a call and we can take your details over the phone.
We will need to speak to you at some point to ensure we understand your requirements so please give us a call on 0207 11 11 085.
We can normally configure the automated phone system and have it working within about 24 to 48 hours of your order.
The system is very flexible so please give us a call to discuss your requirements. We will ask you some simple questions to ensure we understand what you need and we can make suggestions to help your callers.
We can add features such as routing calls differently depending on the time of day or day of week, play different message out of hours, and include voicemail with messages sent as a WAV attachment to an email so you can listen to messages at your pc or on a smart phone such as iPhone or Blackberry
Please call us to discuss your automated phone system requirements
0207 11 11 085
Please call us to discuss your requirements
Office Answers Ltd was established in 2004 by Clare and Ian Marshall to provide telephone answering and virtual office services to small businesses.
Back then we only had 20 customers and gave each one our personal attention.
It's now 2012 and we will give you the same personal attention, leaving you thinking we still only have 20 customers, even though we have grown quite a fair bit over the years.
Review added by:
Training and Testing Services
December 5th, 2011 12:25 pm
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