Virtual Reception

The phrase Virtual Reception means different things to different people. To some it means a team of live receptionists who answer calls in your company name to create a professional image for your company. To others it means an automated system that plays callers a greetings and asks them to make a choice and then the calls is transferred.

Whatever this term means to you we have got it covered.

Live Receptionist

Our virtual receptionist team are based in the UK and provide a call answering service with calls answered in your company name.  They will politely explain that you are unavailable at the moment and will take a message from the caller with their contact details.  Your virtual receptionist will send this message to you immediately as an email.

Please visit our Virtual Receptionist page by clicking here.

Automated Answering System

You describe what you need and we set it up within 24 hours.  No need for you to buy or install any equipment, understand complex phone systems, or record greetings; we do it all for you.  We manage the automated phone system at a central location, calls simply route through our system and out to the destination you want.   Our automated phone system would typically provide the following features:

  • play a greeting and options to the caller

  • let them select an option

  • route the call to a landline or mobile 

  • voicemail if you can't answer the call (with email alert)

  • Different call handling or voicemail out of hours.

Please visit Automated Phone System page by clicking here.

Seven years and counting...

Office Answers Ltd was established in 2004 by Clare and Ian Marshall to provide telephone answering and virtual office services to small businesses.

Back then we only had 20 customers and gave each one our personal attention. 

It's now 2012 and we will give you the same personal attention,  leaving you thinking we still only have 20 customers, even though we have grown quite a fair bit over the years.

Latest customer reviews

Review added by:
Iceberg Vision Ltd

April 18th, 2012 10:25 am

virtual receptionist review

Reviews on Facebook

We also have some comments from customers on our Facebook page, like the example below.

Facebook virtual office customer

Visit our Facebook page: www.facebook.com/officeanswers